Important Strategies of Technology Selection

On selecting technology products, it is a bit confusing since there are many similar products on the market for you to choose. To prepare to purchase hardware, software, and network equipment for the online computer lab, you have to make decisions on selecting the right service and products. The following are some strategies that can be used to help you make decisions.

• Decide who will operate lab: You will first need to decide if the online
computer lab will be built and managed in-house or outsourced. Due to the concern of costs, the needs of technical support, and high frequent upgrading and redesigning, most online computer labs should be built and managed in house.
• Decide lab type: You also need to decide what type of online computer lab will meet the teaching and hands-on practice requirements. Later, we will give descriptions of small, medium, and large online computer labs to help you make a decision.

• Compare similar products: Next, you will need to investigate the functions and features of a product and then compare these features with other similar products. We will discuss how to select hardware for implementing the lab infrastructure and how to select software for solving a business problem which,
in our case, is the hands-on practice required by various technology-based courses.

• Choose vendors: You need to decide if the products will be purchased from a single vendor or multiple vendors, and the pros and cons for a computing platform. It is ideal to get all the products from a single vendor. However, it is often true that a single vendor does not have all the products you need and a product from a specific vendor may not be as good as that from other vendors. On the other hand, if the products are from multiple vendors, you need to consider the compatibility of these products and if there are problems to get services from these vendors.

• Decide how servers will be used: To properly choose a server, we first need to know how the server will be used in the lab. You will need to find out if the server will be used for basic network management, for hosting application services such as e-mail and databases, for supporting multimedia collaboration, or for managing a grid computing environment.

• Decide how servers can be accessed: It is important to know who will be using the computers in the lab and how they can remotely access the server. You need to investigate the network technologies used to connect the clients and servers and make a decision. If there is no best solution, as a decision maker, you need to consider a trade-off on costs, features, convenience, compatibility, and support.

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